Currently, AT&T offers several postpaid business plan options. This guide focuses on the AT&T business plans worth considering for those qualified for a business account with AT&T.
For info on AT&T's direct consumer postpaid options, see our guide:
AT&T Business Plans
Business Plan Requirements
Business Plan Requirements
AT&T Business offerings *may* be an option for those who have a qualifying business. For those with a qualifying business, these new plans come with some major advantages over AT&T's consumer plans.
Not just anyone can get a business plan. AT&T requires that you actually have a business account with AT&T. Setting up a business account can be done at any AT&T store or by calling the business sales division at 866-429-7222. This cannot be done online.
The only documentation required to set up a business account is a valid Federal Tax ID Number for the business (aka Employer Identification Number). Once the account is set up, you'll then be able to signup for a business plan. If you have a new business or a business without a credit history, AT&T may require a per line refundable deposit to activate service.
Once you get a business account, signing up for plans is generally done through business sales, but a few plans are available at AT&T stores.
AT&T Unlimited Business Smartphone Plans
The Unlimited Business plan lineup comes in three tiers and is designed for small-medium sized businesses that need up to 10 lines per account:
- Business Unlimited Elite - $85 (**TOP PICK PLAN**)
- Business Unlimited Performance - $75
- This mid-tier plan includes 30GB of mobile hotspot data, a 50GB network management threshold, and HD (1080p) streaming. Access to AT&T's 5G networks is included.
- Business Unlimited Web Only - $60
- This basic plan is always subject to network management, doesn't include any mobile hotspot data, and only supports SD (480p) video streaming. Includes access to AT&T's 5G networks
- Carrier Networks Used: AT&T
- Carrier Relationship: Direct
- Plan Types Available: Smartphone (unlimited talk/text)
- Devices Permitted:
- Tablets, cameras, & connected cars (with built-in modems): $20/month
- Harman Spark connected vehicle device: $25/month
- Connected wearables: $10/month
- Mobile hotspot devices & routers cannot be added to these plans.
- Unlimited: Yes
- High-Speed Mobile Hotspot Use:
- Business Unlimited Web Only - None
- Business Unlimited Performance - 30GB
- Business Unlimited Elite - 100GB
- Tablets inherit mobile hotspot cap of associated smartphone plan
- Throttling: None
- Network Management:
- Business Unlimited Web Only - Always
- Business Unlimited Performance - 50GB
- Business Unlimited Elite - None
- Video Streaming Resolution:
- Business Unlimited Web Only - 480p
- Business Unlimited Performance - 1080p (HD)
- Business Unlimited Elite - 4K
- 5G Access: Yes
- Device Purchase Required: No
- Plan Period: Monthly
- International Roaming: Roaming in Canada & Mexico included in plans for talk, text and/or data
- Domestic Roaming: Yes - but may be at 2G speeds.
- Data Rollover: None
- Overage Charges: None
- Lines permitted per account: 10
- Extras: None
Unlimited Elite Notes
One feature that makes the Elite plan unique is a feature called "AT&T Business Fast Track" that bumps up the network priority even further compared to standard plans, but only for eligible business data. This means that business data on the Elite plan will have higher network priority than all consumer-based plans and standard business plans. Higher priority means better speed and performance, especially on busy cell towers.
The downside is that only business data gets this increased priority and AT&T tightly controls what counts as business data.
However, for a business customer - especially one working remotely full-time, it can be a huge benefit to have high priority data access for business tasks. This can allow you to get out an important email or transfer a critical document to a remote server while others can't even load a webpage.
But don't expect to be able to use this enhanced priority for video streaming or "fun" applications - customers must coordinate with AT&T to set up Fast Track for their business-data and AT&T specifically prohibits streaming and social media applications.
Additionally, this higher Fast Track priority is only available on AT&T owned cellular towers and only for LTE and AT&T's advanced LTE network, which it calls 5G Evolution (and isn't actually 5G). Fast Track also does not apply to legacy 3G/4G HSPA+ and true 5G networks.
This higher priority only applies to the first 100GB of on-device and mobile hotspot data, however. Once you hit that threshold, your priority level drops to the same level as a consumer plan.
Business Fast-Track is also available as a $10/month per-line add-on to a few other business plans - you'll need to check with a sales representative to see which lines/plans may qualify for this.
When first introduced, the Unlimited Elite Plan had no Network Management. But then in March 2020, we noted that AT&T had quietly implemented a Network Management threshold of 100GB on the Unlimited Elite Plan. However, as of January 2021, the Network Management threshold is no longer noted on the details of this plan. As we have seen this plan feature come and go, we recommend always checking the fine print when signing up.
Data Only Options
Business Data Connect Plans
These are the business versions of the consumer Data Connect plans that provide buckets of tiered data and automatically assess overages for exceeding the bucket allowance.
The current options are (AT&T PDF with full details):
- 15GB for $60 ($50 with autopay/paperless billing)
- 35GB for $85 ($75 with autopay/paperless billing)
Customers who go over the data allotment will automatically get increments of 2GB of additional data for $10 per increment.
Both of these options come with 5G and 5G+ (AT&T's mmWave network) for compatible devices.
Business Connect Plans
AT&T's Business Connect plans come in three flavors: Telemetry, Capped, and Backup.
The "backup" option is the only remotely viable option, but it is intended to use shared buckets of "pooled" with multiple devices. Data costs range from 1GB for $25 to 200GB for $950 (not a typo).
These plans can access AT&T's 5G networks with a compatible device.
Business Mobile Select Plans
The business Mobile Select Pooled plan combines a variety of types of devices into a single pooled plan, but the data caps out at 10GB per device. Overages on one device can be offset by using less data on another device. 5G access is available with compatible devices.
Business Unlimited Wireless Broadband
AT&T offers wireless broadband data-only plans which are tiered-speed data plans for hotspots and routers. They are intended to be a primary, failover, or temporary connection for machine-to-machine business needs, as well as an easy to set up option for new and remote business locations. They include unlimited data and are priced by the rated speed and prioritization threshold. The higher-speed tiers are 5G compatible.
They also come with a bucket of priority data intended for use with business-specific applications like point-of-sale terminals, inventory management software, kiosks, ATM's, etc.
The plan options are:
- 8Mbps Plan (50GB Network Management Threshold) - $80/month
- 12Mbps Plan (75GB Network Management Threshold) - $130/month
- 50Mbps Plan (120GB Network Management Threshold) - $200/month
- 100Mbps Plan (175GB Network Management Threshold) - $300/month
We do not consider these plans suitable for most of our audience.
The plans are designed to be used for machine-to-machine (M2M) router use for businesses, as a backup option for primary internet to things like point of sales systems, time clocks, etc. They're not really designed for a lot of the activity mobile business users might be doing, like uploading videos, video conferencing, web surfing, e-mail or remoting into an office.
Another concern is that a fixed location is a requirement - it's not intended to be a mobile plan.
From their Terms of Service PDF, the specific limitations state:
Eligibility: Available only to business and government customers with a qualified AT&T wireless service agreement and only for their Corporate Responsibility User (CRU) lines of service. For their Corporate Responsibility User (CRU) lines of service only. Eligible Devices: Plans may only be used for a CRU line with a qualified data-only wireless router (sold separately) using machine-to-machine business applications needing wireless data communication between the router and Customer’s business data network.
Eligible Devices: Plans may only be used for a CRU line with a qualified data-only wireless router (sold separately) located in a fixed location using machine-to-machine business applications needing wireless data communication between the router and Customer’s business data network.
The third concern is that these plans come with restrictions on video streaming. Their language on their Terms of Service PDF states:
AT&T Wireless Broadband does not allow access to entertainment and other non-business websites that offer video or audio streaming entertainment services, and is not intended for web hosting, or public or guest Wi-Fi.
And in another place on the same PDF states:
Plans may not be used for entertainment video streaming, audio streaming, web hosting, public/guest Wi-Fi, and other prohibited uses set forth in the Business Agreement.
So as attractive as these plans are, we do recommend using caution if pursuing this option as a primary plan. While we have had reports of mobile users utilizing these plans, it's unknown what actions - if any - AT&T might take if they are used outside that capacity.
News, Videos, & Status
- Cricket Simply Data Plan Introduces Device Restrictions - Do NOT MOVE SIM CARDS from Routers! Posted on: January 24, 2021
- Coverage? App Now Includes Maps for 5G, Canadian Carriers and U.S. Cellular Posted on: December 18, 2020
- FCC's Massive C-Band Auction Begins - Shaping The Future of 5G Posted on: December 8, 2020
- Verizon, T-Mobile & AT&T Fixed Home Cellular Service - A Growing Wireless Market That is Not Mobile-Friendly Posted on: October 12, 2020
- AT&T "Unlimited Your Way" Adds Mix-And-Match to Smartphone Plans, While Making Tablets Less Appealing Posted on: September 25, 2020
Potential Alternatives to Consider:
Some of our TOP PICK Cellular Data Plans to also consider:
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Setting up a business account can be done at any AT&T store or by calling the business sales division at 866-429-7222. This cannot be done online.
Once you have set-up a business account, you can select your desired plans, here:
Some plans and options can only be signed-up for through business sales.
Selecting the right cellular data plan for your mobile internet needs is only one part of the equation. Here's some further guides on understanding the selection process as well as the additional gear you might need.