Review: SkyRoam (Mobile WiFi Hotspots & Cellular Plans)

Skyroam is an international service that provides a mobile hotspot and data plan for international travel.

While not suitable for our core audience of US-based nomads, Skyroam may be useful for those with occasional or hypermobile international excursions.

We track other Global SIM and international options in our Global SIM Gear Center entry.

Skyroam currently offers  the Skyroam Solis Global Hotspot by Skyroam Limited.

Previously, they offered the Original Skyroam Hotspot, which is no longer available for purchase but continues to be supported.

Both are global mobile hotspots with international data plans that aim to make occasional international connectivity easy and affordable all around the world.

These hotspots include plans that work within the US on AT&T's network.

Despite marketing claims, Skyroam does not offer truly unlimited service and is restricted to 500mb per day or 15GB per month of high-speed usage on their unlimited plan.

Skyroam does offer a 'pay by the GB' plan, called GoData, which prices high-speed data at $9/GB.

If you plan on spending more than a few days in a country, it'll be much more affordable to purchase a local SIM option or investigate your carrier's international roaming options.

We have tested and reviews the most current Skyroam offerings - the Skyroam 3G+ Mate and the Solis.



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In this Review

 


The Skyroam Solis System

Solis is the latest travel WiFi hotspot from Skyroam. When you’re abroad, you pay a single flat fee for 24 hours access or you can purchase a monthly data plan. Both are advertised as providing "unlimited data".

The device works in over 100 countries, including the US (on AT&T).

Solis is an upgrade from the original Skyroam 3G+ Mate hotspot in the Solis' capability for LTE internet, along with the added perk of being able to charge your other devices off of the Solis.

Unlike the original Skyroam 3G+ Mate, the Solis is a simpler product. There is no touchscreen or buttons. To manage the device, you connect to the Solis hotspot and you’ll be taken to a capture page. Here, you can see how much battery life is left, how many day passes you’ve got left, and you can purchase more day passes.

"Unlimited Data"?

In early 2018, Skyroam began pushing an 'unlimited monthly subscription' plan for those who purchase the Solis. A quick search through Skyroam's terms of service and the ruse is up. Yes, you technically get unlimited data - but it's unlimited very slow data after you hit a location-specific data cap. After your cap is hit, you are throttled to 2G speeds.

Caps for specific locations are not listed on Skyroam's website. Instead, Skyroam states:

Throttle policy as of 1/1/2019

Prior to December, 2018, that high-speed data cap was set at 500mb/day or 15GB/month - regardless of the location you used the hotspot in.

Pre- December 2018 Throttle Statement

If you're traveling internationally, these limits may be suitable. And you can add GBs of data for $9/GB. For domestic US usage, there are generally cheaper options (see our Guide to Unlimited Data Plans).

Plan Specifications

  • Carrier Networks Used: AT&T in US, Local carriers in International countries.
  • Carrier Relation: MVNO
  • Plan Types Available: Data Only
  • Device Types Permitted: Hotspot
  • Device Purchase Required: Yes - must purchase or rent Skyroam device
  • Mobile Hotspot Use: Yes
  • Throttling/Network Management: High speed data allotment depends on country being used in - then 2G speed unlimited data.
  • International Roaming: Yes
  • Domestic Roaming: Unknown
  • Data Roll Over: None
  • Overage Charges: Passes are pre-purchased - no overage, but can purchase more high-speed data by the GB
  • Streaming: No streaming services are provided.
  • Unlimited: Technically, but high speed data is limited.
  • Device Lock/Unlock Policy: N/A
  • Price:
    • Day passes are $10/day individually, or $8 when purchased in packs of 5 or more. Includes 24-hours of access to 'unlimited data'.
    • An 'unlimited' monthly plan is offered for $125/month.
    • Can add $9/GB of high-speed data to a plan.

Device Specifications

  • Model #: Solis
  • # of Connected Devices:  5 via Wi-Fi / One USB Port
  • Control Panel and Default Password: Printed on the device
  • USB Tethering Support: Unknown
  • Supported Networks and Bands: AT&T in the US
    LTE Bands:
    4G/3G: HSPA+ 850/900/1900/2100MHz - Global roaming supported
    2G: GSM EDGE  850/900/1800/1900MHz
  • LTE-Advanced Carrier Aggregation: Unknown
  • MIMO Support: Unknown
  • LTE Performance Category: Unknown
  • Cellular Antenna Ports: None
  • Other Ports: USB-C (charging)
  • Wi-Fi Technology / Frequencies: 2.4Ghz
  • Claimed Battery Life: 14 hrs
  • Can Be Powered Without a Battery: Unknown
  • Dimensions: 5.1" x 4.9" x 2" / 12.6oz
  • SIM Card Type: eSim
  • Retail Price:
    • $149.99 for the device (sometimes includes several free day passes)
    • Also available for rental

Review Status: We purchased the new Solis to take on an international trip in early 2018, and were not impressed with it - it completely failed to connect in multiple supported countries, day passes were redeemed anyways and customer service was lackluster.

We are also not impressed with the limited user interface of the control panel, lacking even basic options like changing the name of your Wi-Fi network and password (which is printed on the device). More in the member section below.

The 3G+ Mate Skyroam Hotspot - Retired

The proprietary Skyroam mobile hotspot supports global HSPA+ and 3G by way of a virtual SIM card that can connect to over 100 international carrier partners around the world.

When you’re abroad, you pay a single flat fee for 24 hours’ access.

Access is provided by purchasing a 24-hour day pass that includes unlimited data usage once redeemed, although high speed usage is capped to just 350MB per 24hr period, and video streaming is not officially supported.

This is an ideal option for those who need sporadic international connectivity without much fuss, such as while cruising or traveling through multiple countries.

Specifications
  • Battery Life: 8 hrs / 20 hrs stand-by
  • # of Connected Devices:  5 via Wi-Fi / Does Not Support USB Tethering
    Web Control Panel: Not Supported
    Default Password: Find on the screen by clicking the 'Home' button, or selecting 'Menu', 'WLAN Info'. Password and SSID can not be changed.
  • Networks supported:
    LTE Bands: None
    4G/3G: HSPA+ 850/900/1900/2100MHz - Global roaming supported
    2G: GSM EDGE  850/900/1800/1900MHz
  • LTE-Advanced Carrier Aggregation: None
  • LTE Performance Category: None
  • Cellular Antenna Ports: None
  • Wi-Fi Technology / Frequencies: 802.11 b/g/n -  2.4GHz
  • Dimensions: 4.2" x 2.3" x .8" /  4.9 oz
  • SIM Card Type: eSIM

Review Status: We purchased a Skyroam in November 2016 to take with us on a Panama Canal cruise, and tested it head to head with T-Mobile and Sprint international roaming in Aruba, Curacao, Colombia, Panama, and Costa Rica.  Overall, it performed well in the countries it claimed to support, with just some minor aggravations; we can recommend this as an option for occasional international usage. For extended time in a country, it'll likely be more affordable to purchase a local SIM option.

We have an extensive review for our members below, including a video tutorial.

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The Rest of this Review is:
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SkyRoam Ratings
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Quick Take

Basic mobile hotspot devices that make it easy to stay connected while traveling internationally with unlimited data use day passes.

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