Millenicom False Overage Reports


Anyone else got the 'dreaded' Millenicom overage e-mail this afternoon? We got one, and have heard from several others.

In all cases, the Millenicom online reporting tools shows under 20GB usage as of yesterday, and then way over 20GB today. 

Millenicom has confirmed that they got false readings from Verizon's most recent download, and most of the overage alerts are bogus. They are defaulting to what is reported in the Millenicom online customer control panel, or what customer's Pantech MHS291 devices are reporting.

If you are impacted by them, be sure to open a support ticket to resolve this.


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