Tello offers 'build your own' style plans. These plans let you create a custom plan by combining bundles of minutes, messages and data.
You can choose from a prepaid (auto-bill) option, or a pay-as-you-go option. Pay-as-you-go balances do not expire as long as a call, text, data usage or top-up occurs at least once every three months, but are pricier than auto-pay prepaid options.
Tello offers an 'Unlimited' plan, but throttles the high speed data on that plan to 2G speeds at 25GB - essentially making it a 25GB plan. All data on all plans can be used via mobile hotspot - but Tello does include this statement in their TOS:
"The Unlimited Plan is meant for using data mainly with your mobile device, however, we do not limit tethering. We reserve the right to review accounts where we find excessive tethered data usage, up to termination."
In mid-October, Tello released some information on their site about their plans to transition all customers to the T-Mobile network after the merger between Sprint and T-Mobile. They are working to have all customers on the T-Mobile network by the end of 2020, and indicated that the switch will be gradual, and that customers will have plenty of notification. They are not planning on making any changes to the plan options at this time, however some customers may need to purchase a new phone in order to be able to utilize the T-Mobile network.
Last Update: November 18, 2020
Sprint is now part of T-Mobile, as per the merger that closed on April 1, 2020.
New Sprint customers are directed to T-Mobile to sign up for their plans, however, some of Sprint's legacy plans are still available in-store or over the phone. Customers on existing direct Sprint plans will be able to retain those plans for the next three years without price increases or changes to features.
The two networks still operate mostly independently with their own towers and frequency bands. Some Sprint customers can have their Sprint phones coded to make the T-Mobile network the primary network for their phones instead of Sprint. Sprint customers with recent 5G phones such as the Galaxy S10 automatically use T-Mobile as the primary network since the combined company is shutting down Sprint's 5G service.
As of October, T-Mobile is offering most Sprint smartphone customers that use the Sprint cellular network the ability to choose the "T-Mobile Network Experience". In short, TNX allows Sprint network customers with compatible devices to trade in their Sprint SIM card for a T-Mobile SIM card and move their plan to the T-Mobile network while retaining the features, billing, and terms of their original Sprint plan. You can read more about what this means here.
Starting in late November, non-profit Sprint based plans have T-mobile roaming enabled via a PRL update pushed to devices.
At present time - aside from Boost being sold to Dish Network - there are no changes to 3rd party, reseller or MVNO plans sold on the Sprint network. However, we are continuing to monitor the situation and will update as appropriate.
Currently Available Plans:
- Unlimited (25GB highspeed) - $39
- Carrier Networks Used: Sprint
- Carrier Relationship: MVNO
- Plan Types Available: Phone, Data Only
- Device Types Permitted: Phones
- Unlimited: Yes, with high speed data cap
- High Speed Mobile Hotspot Use: Up to plan high speed data limit
- Throttling: Speeds throttled to 2G after high-speed bucket is used.
- Network Management: None
- Video Streaming Resolution: 1080p
- 5G Access: Yes, with a 5G compatible device and if in an area where 5G is available
- Device Purchase Required: No, but can purchase a device
- Plan Period: 30 days
- International Roaming: No data roaming.Calls to Canada, Mexico & China are included on prepaid.
- Domestic Roaming: None
- Data Roll Over: No
- Overage Charges: No.
- Lines permitted per account:
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Related News & Stories:
- Tello Mobile Releases New $39 'Unlimited' Plan - 25GB of High-Speed Data with Hotspot Permitted on Sprint Network Posted on: January 7, 2020
- Tello - A New Sprint MVNO With Configurable Plans Posted on: May 6, 2016
- Sprint Tower Cost-Cutting Leads to Fears of Service Interruptions, Reduced Coverage Posted on: January 21, 2016
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Selecting the right cellular data plan for your mobile internet needs is only one part of the equation. Here's some further guides on understanding the selection process as well as the additional gear you might need.